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SHIPPING & RETURNS

SHIPPING POLICY

At Adorna for her, we understand the excitement of receiving your new jewelry and accessories. That's why we offer reliable and efficient shipping methods, ensuring that your orders arrive on time and in perfect condition. We take great care in packaging your items to guarantee their safety during transit, and our shipping costs are transparent and reasonable. Your satisfaction is our priority, and we strive to make the shipping process as seamless as possible.

Our standard shipping time is 5-7 days.
When it comes to our shipping policy, we are committed to providing you with a hassle-free experience. We believe in clear communication and honesty, so you can trust that we will keep you informed every step of the way. Whether it's tracking your order or understanding delivery times, we are here to make your shopping experience with us enjoyable and stress-free.

RETURN & EXCHANGE POLICY

We take great care in packing and shipping your orders. However, if you receive a damaged product, we’re here to help — under the following conditions:

Returns are accepted only if:

  • The product is damaged or defective upon delivery.

  • You provide a clear unboxing video as proof, starting from the moment the package is opened and showing the damage.

Returns will not be accepted if:

  • There is no unboxing video.

  • The product is not damaged.

  • The return request is made after 48 hours of delivery.

How to Request a Return:

  1. Record an unboxing video showing the full opening process and any damage.

  2. Contact us within 48 hours of delivery at [your email/phone].

  3. Share your order details and the video proof.

Once your return request is reviewed and approved, we’ll guide you through the return or replacement process.

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